Frequently Asked Questions
WHERE CAN I BUY CERAVE PRODUCTS?
CeraVe products are sold in Australia at Chemist Warehouse, Adore Beauty, Priceline and Terry White.
ARE SAMPLES OF CERAVE PRODUCTS AVAILABLE?
Yes, select CeraVe products are available in various sizes, including convenient travel sizes of 100 millilitres or less. CeraVe Facial Moisturising Lotion, CeraVe Eye Repair Cream and CeraVe Reparative Hand Cream all meet the 100 millimetre limit (with larger sizes also available).
For a full list of CeraVe products please visit the Our Products page here.
I see that your products are fragrance-free. What does that mean?
"Fragrance-free" means that a product contains absolutely no fragrance. Most dermatologists recommend fragrance-free products, since fragrances can cause irritation for sensitive skin.
What are ceramides?
Skin naturally contains ceramides, which help keep moisture in, keep irritants out, and repair the skin barrier. Over time, ceramides become depleted, leading to dry, dull, irritated or cracked skin. The right balance of ceramides is essential for optimal skin barrier function, and beautiful, healthy-looking skin. Learn more about ceramides
What happens to skin when ceramides are depleted?
A ceramide deficiency can contribute to everyday dry skin or, in the most severe cases, skin conditions such as psoriasis and eczema.
What is a fully physical sunscreen?
Unlike chemical sunscreens which absorb the sun’s rays, physical sunscreens work on the surface of the skin to deflect UV rays. In addition, physical sunscreens are a good option for individuals with sensitive skin. CeraVe fully physical sunscreen lotions contain InVisibleZinc TM technology which helps deliver an elegant, lightweight, dry, clear finish on the skin.
What is the skin barrier?
The skin barrier is the outer most layer of the skin. It is made up of 50% ceramides, 25% cholesterol, and 10-25% fatty acids. Over time, the depletion of ceramides can result in moisture loss, dryness and cracking, and/or inflammation and irritation from allergens and toxins penetrating the skin barrier.
CeraVe product line
Are CeraVe products tested on animals?
No, CeraVe products are not tested on animals.
How did the CeraVe brand begin?
In 2005, researchers in the U.S. partnered with leading dermatologists to develop the CeraVe brand - a line of skin care products designed to help repair and strengthen the skin barrier. Experts understood that the skin barrier serves an important function in promoting healthy skin and that key components of the skin barrier (ceramides) are deficient in compromised skin conditions. CeraVe is the first and only brand to offer a full skin care regime containing essential ceramides that healthy skin needs. If you’re interested in learning about the complete line of CeraVe products, visit the CeraVe products here.
Where can I find the ingredient list for a particular CeraVe product?
The ingredient list for each CeraVe product is displayed on its packaging and on its product page, under the “Ingredients” Tab. If you are sensitive to a particular ingredient, or have any other concern, we suggest that you consult your dermatologist.
Which CeraVe products are good for various skin types?
CeraVe currently offers a wide range of products delivering therapeutic skincare for all, developed with the expertise of dermatologists. CeraVe is Eczema Association Australia endorsed™. The EAA stamp identifies products that are suitable for eczema prone skin. Talk with your pharmacist to learn which CeraVe products are best for your skincare needs. To see all the full line of products CeraVe offers, visit our product page here.
Which Cerave products can I use on my face and body?
CeraVe can be used on face and body, with some products specially formulated for each. Talk with your pharmacist to learn which CeraVe products are best for your skincare needs. To see all the full line of products CeraVe offers, visit our product page here.
What makes CeraVe different than other skincare brands?
Developed with dermatologists, our mission is to provide advanced skincare products that do more than just moisturise the skin’s surface. CeraVe is the first and only brand to offer a full line of skin care products that contain an exclusive combination of three scientifically-identified essential ceramides. CeraVe products penetrate the skin’s surface, infuse it with moisture, and lock it in for truly long-lasting results and beautiful, healthy looking skin. Read the full CeraVe story here.
What is MVE ® Technology?
The unique Multivesicular Emulsion (MVE) technology used in CeraVe products releases key ingredients slowly over time, allowing them to absorb into the skin to hydrate and nourish, as well as help repair, restore and maintain the skin’s natural barrier. This means that CeraVe products keep working to help restore and maintain the natural protective function of the skin barrier long after you apply them, up to 24 hours after application.
Are CeraVe products non-irritating?
CeraVe products are non-irritating and fragrance-free. Most are also non-comedogenic. If you are sensitive to a particular ingredient, or have any other concern, we suggest that you consult your dermatologist.
We are a physician’s office interested in providing CeraVe samples to our patients - who can I contact?
For patient samples, please call (844)-CERAVE-1 between 8am and 5pm EST Monday-Friday to speak with a representative.